Recently, my clients and I threw a hat in the ring for a bank-owned property. Form my previous experience, it seemed like everything was going smoothly.
A week had come and gone, and I still hadn't had any concerns yet. Then after two weeks went by, and no response still, I knew something was going on. I called and e-mailed the selling agent religiously for three days, and still no response. Finally, as a last ditch approach to getting some type of response, I had to call the agents broker. They then turned me over to their assistant, and she did appear to have more knowledge then I had expected about what was going on.
Finally after a long and drawn out two weeks, I received a notice giving me an extension due to the bank opening the escrow with the wrong company. How is it even possible to not be aware of what company you are dealing with? Thank goodness I decided to give the broker a call, otherwise the selling agent would have just coasted along and not have been able to put a stop to the madness.
I've also been fortunate enough to experience dealings that were completely opposite from this situation. I had sold a property not to long ago for an agent listed in Lake Arrowhead. It wasn't a surprise when it took awhile for the bank to finally open the escrow, but the rest of the closing process was very successful. This agent was very good at keeping me updated, as well was her assistant. I was then able to complete all of my paperwork correctly and in a timely fashion.
Since the agent I worked with was knowledgeable and on top of the situation, it allowed me to deliver outstanding customer service to my client. It is always a wise decision to ask your Realtor a couple of detailed questions about how they work so you can be sure you are getting the service you deserve. It is always beneficial to work with an agent that is full time versus someone who is only part time. Your Realtor should also be very intuitive about your local market and how it works.
If you are planning on buying in Big Bear, it is a very bad idea to use somebody from L.A. or Orange County. If you are planning on buying a Bank Owned listing, it is especially important to use somebody who is experienced in selling them. The banks do thing very differently and a Realtor who doesn't know what they are doing can blow the deal or end up costing you a great deal of money.
A week had come and gone, and I still hadn't had any concerns yet. Then after two weeks went by, and no response still, I knew something was going on. I called and e-mailed the selling agent religiously for three days, and still no response. Finally, as a last ditch approach to getting some type of response, I had to call the agents broker. They then turned me over to their assistant, and she did appear to have more knowledge then I had expected about what was going on.
Finally after a long and drawn out two weeks, I received a notice giving me an extension due to the bank opening the escrow with the wrong company. How is it even possible to not be aware of what company you are dealing with? Thank goodness I decided to give the broker a call, otherwise the selling agent would have just coasted along and not have been able to put a stop to the madness.
I've also been fortunate enough to experience dealings that were completely opposite from this situation. I had sold a property not to long ago for an agent listed in Lake Arrowhead. It wasn't a surprise when it took awhile for the bank to finally open the escrow, but the rest of the closing process was very successful. This agent was very good at keeping me updated, as well was her assistant. I was then able to complete all of my paperwork correctly and in a timely fashion.
Since the agent I worked with was knowledgeable and on top of the situation, it allowed me to deliver outstanding customer service to my client. It is always a wise decision to ask your Realtor a couple of detailed questions about how they work so you can be sure you are getting the service you deserve. It is always beneficial to work with an agent that is full time versus someone who is only part time. Your Realtor should also be very intuitive about your local market and how it works.
If you are planning on buying in Big Bear, it is a very bad idea to use somebody from L.A. or Orange County. If you are planning on buying a Bank Owned listing, it is especially important to use somebody who is experienced in selling them. The banks do thing very differently and a Realtor who doesn't know what they are doing can blow the deal or end up costing you a great deal of money.
About the Author:
Author Marcus Fetzer has much experience researching Big Bear, CA foreclosure deals plus Big Bear realty in general. Check out his other posts online.
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